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Cookie Policy

Last Updated: 18/6/2026

1.Introduction

Business legal status: Sole Trader

Owner: Myles Whitbread-Jordan

This Cookie Policy explains how Tide Physiotherapy and Health (Business Trading Name) ("we", "us", or "our") uses cookies and similar technologies when you visit www.tidephysiotherapy.com (the "Website").

This Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect personal data.

2. What Are Cookies?

Cookies are small pieces of information, normally consisting of just letters and numbers, which online services provide when users visit them. Software on the user's device (for example a web browser) can store cookies and send them back to the website next time they visit.

We may also use similar technologies such as pixels, web beacons, local storage, and SDKs. For simplicity, these technologies are referred to as "cookies" in this Policy.

3. Legal Basis for Using Cookies

Under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the ePrivacy rules applicable in the European Economic Area (EEA), we only place non-essential cookies on your device after obtaining your consent.

Strictly necessary cookies do not require consent because they are essential for providing the services you request or for the proper functioning of the Website.

You may withdraw or modify your consent at any time through our Cookie Preferences Centre.

4. Types of Cookies We Use

We use two types of cookies, as stated below.

“First-party Cookies” - Cookies that are placed by Wix website (the website hosting platform used for Tidephysiotherapy.com)

“Third-party Cookies” - Cookies that are placed and used by third-party companies which are Wix’s partners

A. Strictly Necessary Cookies

These cookies are essential for the Website to function and cannot be switched off. They are usually set in response to actions made by you, such as:

  • Logging into secure areas

  • Completing forms

  • Managing security and fraud prevention

  • Remembering privacy preferences

Legal Basis: PECR exemption: strictly necessary for providing the service requested by the user. GDPR lawful basis for subsequent processing (if personal data is involved): legitimate interests or another appropriate basis.

B. Preference Cookies

These cookies allow the Website to remember choices you make, such as:

  • Language preferences

  • Region settings

  • User interface customizations

Legal Basis: Consent.

C. Analytics Cookies

These cookies help us understand how visitors use the Website, including information such as:

  • Number of visitors

  • Pages viewed

  • Time spent on pages

  • Navigation patterns

Visitor analytics data is collected by our website hosting platform Wix. Please see Wix Terms and Conditions for their data collection and processing conditions.

Legal Basis: Consent.

D. Marketing and Advertising Cookies

These cookies may be used to:

  • Deliver relevant advertisements

  • Measure advertising effectiveness

  • Build audience profiles

  • Limit repetitive advertising

These cookies may be set by us or by third‑party providers such as YouTube or other services and companies.

Legal Basis: Consent.

5. Cookies we Use

6. Third-Party Cookies

Some cookies may be placed by third-party service providers whose services appear on our website. These third parties may collect information about your online activities over time and across different websites.

Examples may include:

  • Analytics providers

  • Advertising networks

  • Social media platforms

  • Embedded content providers

At current these third-party services include YouTube. Please review the privacy and cookie policies of these third parties for more information about their practices. Because they are third party services Usercentrix cookie settings will automatically block them as they are classed as non-essential. Only after consent will they work. This does mean that embedded YouTube videos on the site will not work unless you have given consent.

7. Consent Management

To comply with Privacy and Electronic Communications (PECR) and UK GDPR when you first visit our website, you will be presented with a cookie banner that allows you to actively select your cookie preferences to the below options. We do not use pre‑ticked boxes or design patterns that encourage acceptance.

  • Accept all cookies

  • Reject non-essential cookies

  • Customize your cookie preferences

Non-essential cookies will not be activated until you provide valid consent. At any time, you can withdraw your consent to cookie preferences.

Your consent preferences are recorded and may be changed at any time through the Cookie Preferences Centre available on our website. In accordance with GDPR guidance requires keeping consent records for the duration we rely on them.

8. How to Manage Cookies

You can control and delete cookies through:

Website Cookie Preferences

Use our Cookie Preferences Center to update your consent choices.

Browser Settings

Most web browsers allow you to manage cookies through browser settings. You can:

  • Delete stored cookies

  • Block cookies

  • Configure cookie notifications

Please note that disabling strictly necessary cookies may affect Website functionality.

9. International Data Transfers

Where cookies involve the transfer of personal data outside the European Economic Area, we will implement appropriate safeguards as required by applicable law, including:

  • Adequacy decisions issued by the European Commission;

  • Standard Contractual Clauses; or

  • Other legally recognized transfer mechanisms.

10. Retention Periods

Cookies remain on your device for different periods depending on their purpose.

  • Session Cookies: Deleted when you close your browser.

  • Persistent Cookies: Remain on your device until they expire or are manually deleted.

Specific retention periods are listed in the cookie table above.

11. Your Rights

Where cookie-related processing involves personal data, you may have rights under applicable data protection laws, including:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent at any time

  • Right to lodge a complaint with a supervisory authority

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page together with an updated revision date.

13. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact:

Tide Physiotherapy and Health
Email: info@tidephysiotherapy.com
Data Protection Officer (if applicable): Owner and DPO is Myles Whitbread-Jordan

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